Refund Policy

We want you to be happy with your purchase from Cinque Terre Jewelry.
Due to the nature of our fulfillment process, we do not accept returns or exchanges at this time.


🛡️ Defective, Damaged or Incorrect Items:

If your item arrives damaged, defective, or if you received the wrong item, please contact us at hello@cinqueterrejewelry.com within 7 days of receiving your order.
Be sure to include clear photos of the item and the packaging.

We will gladly review the issue and offer a refund or replacement, depending on the situation.
Physical returns are not required in most cases.


💬 Note:

We do not accept returns for change of mind, wrong size ordered, or personal preferences.
Custom or personalized items are also non-refundable.


Thank you for understanding and for supporting our Mediterranean-inspired jewelry collection.