Shipping & Returns
📦 Shipping
All orders are processed within 1–3 business days.
All orders are handled by our team to ensure careful packaging, safe transit, and timely delivery. Estimated delivery times vary by country:
- USA & Canada: 7–14 business days
- Europe (UK, Germany, France, etc.): 8–16 business days
- Australia & Others: 10–18 business days
Please note that delivery times may be slightly extended during high-demand seasons. Tracking information will be provided once your order has been shipped.
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🔁 Returns
Due to the nature of our fulfillment process, we do not accept returns or exchanges at this time.
If your item arrives damaged, defective, or if you received the wrong item, please contact us at hello@cinqueterrejewelry.com within 7 days of receiving your order.
Be sure to include clear photos of the item and the packaging.
We will gladly review the issue and offer a refund or replacement, depending on the situation.
Physical returns are not required in most cases.
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Thank you for choosing Cinque Terre — we appreciate your trust and patience 🌿